Terms & Conditions

Terms & Conditions

We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
We don’t accept cancellations for the customized orders.
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

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